Privacy policy

Last updated: April 25, 2026

This Privacy Policy describes how Bilxadmat (operated by VERTABRAY PTY LTD, "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (the "Site"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner in accordance with applicable data protection laws.

1. Collection of Personal Information When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information".

 

  • Device Information: * Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

     

    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

       

    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

       

  • Order Information:

     

    • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

       

    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

       

    • Source of collection: collected directly from you.

       

2. Sharing Personal Information We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

 

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

     

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

     

3. Behavioral Advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

 

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy.

     

4. Using Personal Information We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

 

5. Retention When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

 

6. Cookies A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

 

7. Changes We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

8. Contact For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

 

  • Store Name: Bilxadmat

  • Company Name: VERTABRAY PTY LTD

  • Email: bilxadmat@orytos.com

  • Address: 7 Boyd St, Bowen Hills QLD 4006, Australia